Secure • Explained • Operational IT for SMBs and Schools
Since 2004, we’ve turned complex technology into clear, turnkey outcomes. From managed IT to networking, security, and cabling—BridgeMark keeps your users productive and your leaders informed.
Services
Pick a managed tier or mix of projects. Every engagement includes documentation and measurable artifacts.
Managed IT Services Core
Monitoring & patching, help desk, asset/licensing, AV/EDR baseline.
- Essentials, Secure, Complete tiers
- Sample SLAs included
Dedicated Managed Services
A named BridgeMark team with reserved capacity, weekly on‑site, and executive reporting.
- Lite, Standard, Plus packs
- QBRs & KPI dashboards
Computer Security Services
Assess, harden, monitor & respond across identities, endpoints, email, and edge.
- CIS‑aligned baselines
- EDR + SOC options
Managed Wireless
Wi‑Fi design, validation surveys, secure access, content filtering, and monitoring.
- Heatmaps & AP/SSID plans
- Education & multi‑site
Data Networking & Routing
Core routing, segmentation, SD‑WAN, DHCP/DNS/IPAM, with runbooks and diagrams.
- HA & dual‑WAN designs
- QoS for voice/video
Structured Cabling
Cat6/Cat6A copper, fiber backbones, racks/pathways—certified and documented.
- Fluke test results
- As‑built drawings
VoIP Services
Cloud PBX design, porting, call flows, Teams integration, and quality monitoring.
- Queues & IVR
- Analytics & E911
Business Computer Services
Day‑to‑day endpoint care, onboarding/offboarding, software deployment & patching.
- Windows & macOS
- Asset & license tracking
Our Approach
No‑Excuses IT
Outcome‑driven promises, not jargon. We own issues through resolution.
Documented & Measurable
Every engagement produces artifacts you can use in audits and board updates.
Local & Responsive
Nearby engineers, fast response, and familiar faces—on site when you need it.
Industries We Serve
Healthcare • Manufacturing • Education • Non‑profit • Professional Services
What You Get (Artifacts)
Tangible deliverables prove progress and support decisions: monthly health & patch reports, security scorecards, firewall change logs, backup test reports, network diagrams, AP heatmaps, call‑flow diagrams, and QBR roadmaps.
| Transparency | Proof of work you can show to leaders and auditors. |
| Actionability | Next steps, owners, and timelines—no black boxes. |
| Consistency | Standard runbooks and procedures that scale. |
Let’s Plan Your Next Quarter
We’ll start with a quick discovery call and send a right‑sized proposal with scope, SLAs, and artifacts.