Vendor Partnerships
We help great technology reach more customers — with proven delivery, clean documentation, and measurable outcomes
BridgeMark is a field‑tested MSP/MSSP focused on secure networking, wireless, voice, and endpoint/cloud security. We co‑sell, deploy, and operate platforms with the documentation and support vendors expect — and the results customers remember.
Why Partner with BridgeMark
Proven Delivery
Runbooks, change logs, and as‑builts shipped with every project. We make support simple — for you and the customer.
Right‑Sized Security
Identity, EDR, email security, and NGFW configured to best practice — not checkbox theater.
Low‑Friction GTM
Clear motions: resell, co‑sell, MSP subscription, or referral. We align on who does what and who gets credit.
Market Focus
Education, clinics, offices, warehouses — environments that need reliability, documentation, and friendly faces.
Lifecycle Operations
Monitoring, patching, backups, backup test restores, and QBRs keep installs healthy and customers expanding.
Vendor‑Grade Support
Escalation matrix, named contacts, and ticket snapshots for your SEs and channel managers.
Go‑to‑Market Motions
Resell
- Quote & transact through distribution
- Standard margin with services attached
- BridgeMark handles delivery & support
Co‑Sell
- Joint discovery & proposals
- SE + AE alignment and deal registration
- Shared success plan & timelines
MSP Subscription
- Per‑device or per‑user monthly model
- License pass‑through or CSP‑style
- QBRs and expansion playbooks
Referral
- Simple lead share and SPIFF
- BridgeMark proposes & delivers
- Quarterly pipeline review
Technical Focus & Certifications
Networking & Wireless
- Routing (OSPF/BGP), VLAN/ACL, SD‑WAN
- Wi‑Fi 6/6E design, validation surveys, QoS
- Firewall/content filtering policy
Security & Identity
- MFA/Conditional Access (M365/Entra)
- EDR deployment & tuning (Windows/macOS)
- Email auth SPF/DKIM/DMARC; DLP basics
Continuity & Voice
- Backup strategy & test restores
- Cloud PBX, SBC/QoS, call‑flow design
- Number porting & cutover runbooks
Certifications & partner levels available upon request; we maintain current vendor training for supported stacks.
What Vendors Can Expect
| Area | BridgeMark Commitment |
|---|---|
| Pre‑Sales | Joint discovery notes, architecture diagram, and Bill of Materials with assumptions and exclusions. |
| Delivery | Change control, maintenance windows, validation tests, and customer sign‑off. |
| Documentation | As‑builts, admin hand‑off, labeling maps, and runbooks in shared formats. |
| Support | Escalation matrix, logs/screenshots, and reproducible steps for vendor TAC. |
| Growth | QBRs with expansion opportunities and adoption scorecards. |
Ideal Customer Profiles
K‑12 & Education
Chromebooks, content filtering, testing blackout dates, and campus Wi‑Fi.
Clinics & Non‑Profit
HIPAA‑lite practicality, uptime expectations, board reporting, and grants.
Offices & Industrial
Multi‑site networks, warehouse Wi‑Fi, cameras/access, and VoIP.
Partner Onboarding
1) Align
- GTM motion + margins/SPIFFs
- Qualification checklist & ICP
- Shared pitch deck & case snapshots
2) Enable
- SE enablement & demo environment
- Quote templates & SOW boilerplate
- Escalation matrix & support contacts
We can sign MNDA and provide reference architectures and anonymized customer outcomes.