About Us
Secure • Explained • Operational IT for organizations across the Southeast — since 2004
BridgeMark provides customized IT consulting, design, implementation, and support that delivers measurable results. We focus on networking, security, business continuity/disaster recovery, and day‑to‑day IT support for growing organizations. Our local presence means faster response and familiar faces; our methods mean lower risk and better performance.
Our Story
Founded in 2004
BridgeMark Systems was founded with a simple mission: work with the best emerging technologies and provide the highest level of service to clients. Two decades later, we still pair hands‑on expertise with clear documentation and honest communication.
Who We Serve
We support organizations of all sizes across industries including education, healthcare, manufacturing, non‑profit, and professional services—single‑site offices to multi‑site campuses.
Our Philosophy
Excuse‑Free IT
We don’t accept excuses. We deliver what we commit to—on time—with clear scopes and written procedures.
Documented & Repeatable
Plans, runbooks, and change logs ensure consistent outcomes no matter who’s on site or on call.
Right‑Sized Security
Practical controls that reduce risk without slowing your team—identity, endpoints, email, and network.
What We Do
Managed IT Services
- Monitoring, patching, help desk
- Asset, licensing, and vendor coordination
- vCIO roadmaps & QBRs (Complete)
Networking & Wireless
- Routing, switching, SD‑WAN, site‑to‑site VPN
- Wi‑Fi design, validation surveys, guest policy
- Firewall/content filtering & QoS
Security & Continuity
- MFA/Conditional Access, EDR management
- Backup strategy with test restores
- Incident response guidance & tabletop drills
Structured Cabling
- Cat6/Cat6A copper, single/multi‑mode fiber
- Racks, tray, labeling & Fluke certification
- As‑builts and turnover documentation
VoIP Services
- IVR/auto‑attendant & queues
- Porting, provisioning, QoS/SBC tuning
- Analytics and call‑flow documentation
Dedicated Managed Services
- Named team with reserved capacity
- On‑site cadence and executive reporting
- Roadmaps, KPIs, and budget planning
How We Work
Discover & Plan
We document what exists, identify quick wins, and align on priorities, budget, and timeline.
Harden & Deliver
We implement right‑sized improvements and track changes so the environment steadily improves.
Operate & Report
We monitor, support, and review outcomes with leadership—so you get fewer surprises.
Values
Clarity
Plain‑English updates, clear scopes, and no hidden assumptions.
Ownership
We take responsibility—from the help desk to the boardroom.
Stewardship
We treat your systems and budgets like our own.
Local & Accessible
Based in Fayetteville, NC, we’re close enough for on‑site help and connected enough to support multi‑site operations across the Southeast.
Let’s Talk
