Managed Wireless Services
Fast, reliable Wi‑Fi designed for capacity, security, and coverage—planned, deployed, and operated for you
BridgeMark designs and runs wireless networks that just work—from predictive design and validation surveys to security, content filtering, monitoring, and ongoing optimization. Great roaming, fewer dead zones, and clear, actionable reports.
What We Manage
Design & Survey
- Predictive design (floor plans, wall types, capacity)
- On‑site validation: active/passive surveys & heatmaps
- Channel & power plans to limit CCI/ACI
Secure Access
- WPA3‑Enterprise with 802.1X (RADIUS/NPS)
- DPSK/Private‑PSK for shared devices & IoT
- Separate SSIDs/VLANs for staff, students/guests, IoT
Operations & Monitoring
- Cloud‑managed APs & controllers
- 24×7 monitoring, alerts, and firmware management
- Monthly health reports & optimization recommendations
Guest Access & Policy
- Captive portal with terms, vouchers, or SSO
- Content filtering & rate limiting
- Acceptable Use & retention settings
Roaming & Performance
- Fast roaming (802.11r/k/v) where supported
- Target client RSSI/SNR with minimum‑RSSI enforcement
- Capacity planning for high‑density areas
Education & Multi‑Site
- Chromebook policy alignment (on/off‑campus)
- SSIDs & content filtering for student/staff/guest
- Layer‑3 roaming & VPN for campuses
Service Tiers
Essentials Monitor & Support
- Inventory, firmware & configuration backups
- Business‑hours help desk for Wi‑Fi issues
- Monthly health summary
Artifacts: device inventory, change log, monthly report
Secure Most popular
- Everything in Essentials
- Security baselines (WPA3‑E/802.1X, VLAN policy)
- Content filtering & guest controls
- Quarterly optimization & channel plan review
Artifacts: security scorecard, optimization notes, coverage delta
Complete Design + Ops
- Everything in Secure
- Predictive design & on‑site validation surveys
- AP placement maps & labeling
- Quarterly leadership review (QBR)
Artifacts: survey report, heatmaps, AP/SSID plan, QBR deck
Deliverables (Artifacts)
Heatmaps
Signal strength, SNR, and channel overlap maps (pre/post)
AP & SSID Plans
Placement drawings, mounting heights, naming, VLANs, 2.4/5/6 GHz strategy
Optimization Notes
Channel/power, minimum‑RSSI, band‑steering, client load balancing
Typical Packages
Small Office
- 3–6 APs, single controller/tenant
- 2 SSIDs (staff/guest), simple portal
- Quarterly tune‑ups
1‑day deployment; after‑hours available
Campus / K‑12
- Dozens to hundreds of APs across buildings
- Student/staff/guest SSIDs with policy
- Chromebook alignment + content filtering
Phased rollouts by wing/grade/zone
Warehouse / Industrial
- Rugged APs, directional antennas where needed
- Roaming in aisles & high‑bay coverage
- Client‑density & scanner/IoT reliability
Lift/boom operations per safety policy
Service Levels (SLAs)
| Priority | Essentials | Secure | Complete |
|---|---|---|---|
| P1 Wireless Outage | Response: 1 hr Target restore: 8 hrs |
Response: 30 min Target restore: 6 hrs |
Response: 15 min Target restore: 4 hrs |
| P2 Performance Issue | Response: 4 hrs Optimization within 2 biz days |
Response: 2 hrs Optimization within 1 biz day |
Response: 1 hr Optimization same day |
| P3 Adds/Changes | Next business day | Same business day | Within 4 business hours |
SLAs can be tailored to hours of coverage, locations, and integrations.
FAQs
Can you work with our existing APs?
Yes—most cloud‑managed platforms are supported. We can also quote upgrades where hardware is EoL.
Do you do on‑site surveys?
Yes—active/passive validation with deliverables plus post‑install checks to confirm design targets.
How do you secure guest access?
Isolated VLANs, captive portal terms/vouchers/SSO, rate‑limits, and content filtering per policy.
Do you support Chromebooks?
Yes—policy alignment and off‑campus protection via SonicWall ITP/Cloud Secure Edge.